1. Introduction
Wistech Solutions respects the privacy of visitors, prospective clients, clients, training participants and other people who interact with this corporate website. This policy explains how we handle personal information collected through this website. Product or SaaS services may have separate privacy terms where applicable.
2. Information we collect
We collect information you provide directly through enquiry, consultation, demo, careers, newsletter and other forms. This can include contact details, organisation details, project context, product interest, training or opportunity information, messages and files you choose to submit.
We may also receive client or prospective-client information during a service engagement, such as contact, billing, support and project-delivery information. Where a product account is provided, additional account information may be governed by that product’s own notice.
Like most websites, our hosting and security systems may process technical information such as IP address, device/browser details, requested pages and error logs to operate and protect the site. We do not state that we collect information that this website does not actually request or receive.
3. How we use information
We use information to respond to requests, arrange consultations and demos, deliver services, provide support, administer training or talent-pool submissions, protect our systems, communicate about a request, improve how our services are delivered, and meet legal or contractual obligations.
We use information only where there is a reasonable business, contractual, consent-based or legal basis to do so. We do not sell personal information.
4. Sharing and international services
We may share information with authorised personnel, professional advisers, subcontractors and service providers that help us operate our services, such as hosting, email, cloud, payment, security or support providers. They should receive only the information needed for their role. Some providers may process data outside Ghana; where that occurs, we take reasonable steps appropriate to the service and applicable requirements.
5. Retention and security
We keep personal information for as long as reasonably necessary for the purpose collected, an engagement, legitimate record-keeping, security or legal obligations. We use reasonable organisational and technical safeguards, but no internet transmission or storage system is completely secure.
6. Your choices and rights
You may ask about access to, correction of or deletion of personal information we hold about you, subject to applicable law and legitimate retention needs. You can opt out of marketing communications using the available unsubscribe option or by contacting us. We may need to verify a request before acting on it.
7. Cookies, third parties and children
Our Cookie Policy explains the essential and preference technologies used on this website. This website may link to or offer optional third-party content such as Google Maps; those services have their own policies. Our corporate website is not directed at children, and we do not knowingly seek to collect personal information from children through it.
8. Changes and contact
We may update this policy as our website and services evolve. For questions or privacy requests, contact info@wistechsolutions.com.